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Experience Reports Ramblings

Lessons from gardening

An exploration on how my gardening project has learnings transferable to continuous improvement.

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Experience Reports Ramblings

Understanding our technology with TryHackMe

As some self learning on Cyber Security, I decided to give TryHackMe a go. I quickly found the material engaging and the activities well put together but what really struck me was running through some of the basics. I was doing lessons on Windows, Linux and networking, learning plenty along the way. Understanding our technology […]

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Experience Reports Ramblings

2025 Reflections

From a professional viewpoint, it has been an interesting and largely enjoyable year – despite a huge setback. I’ve done quite a lot of cool things: I’ve also been able to start a few interesting things: With that in mind, I have to feel like it has been a good year. That said, ultimately I’m […]

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Case Study Experience Reports

Adventures into ATDD

When reading into Scrum & LeSS (the scrum-based framework we used), it was clear that we weren’t doing anywhere near as much refinement as was recommended. It was understandable and on the face of it, we didn’t think that we were doing a bad job. However we kept working in spaces that we didn’t understand […]

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Experience Reports Ramblings

Reflections on 1:1s across the business

This year I started doing my first 1:1s with colleagues, aside from those with my manager/leader. It was a really interesting experience and I wanted to reflect on it a little. Getting going It was actually something that was on my agenda for a while but struggled to get permission / buy in to do […]

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Case Study Experience Reports

Delivering a vision

Vision is hard. Often it can feel fluffy and woolly. The vision for our group was “Fulfilling customer needs, through innovative trusted solutions, that we take pride in” but it wasn’t tangible. I established some quality pillars/strands for it. One around discovering behaviours, a sort of BDD-vibe to it and a second about quality attributes […]

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Case Study Experience Reports Ramblings

User journeys in refinement

Thinking about user journeys in testing isn’t a particularly new topic (although probably truly conducted a lot less than we would like to admit). I suspect even rather than that is the user journey in design and planning. At least once engineering teams are involved. This is something that I’ve had little chance to explore […]

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Case Study Experience Reports

User Journeys & Testing

I wanted to share a really cool activity that I did with a couple of developer teams a couple of months ago. Two teams had (roughly) a sprint of testing with a push to be user focused. I was brought in to lead this effort (with no notice!). The end result was a number of […]

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Experience Reports Ramblings

Reflection: Key highlights as a Quality Coach

I recently reflected upon my failings as a Quality Coach but that wasn’t to say that I failed. Far from it. I am very proud of my work as a Quality Coach and it is a role that I hope to pick up again. Initiatives Analytics As a group we had never really looked at […]

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Experience Reports Ramblings

Reflection: Key mistakes as a Quality Coach

I enjoyed my time as a Quality Coach, working with between one and three teams at a time. I think it was a relatively successful stint. However I want to acknowledge some of the areas where I struggled. Role Definition As a role, quality coaching is definitely very different to anything that I’ve done before […]