One of my favourite things from being a quality coach was having 1:1s with people, tapping into their views on quality, what motivates them and their experiences plus of course exploring how to support them. However there was an interesting trend – quality was new to many people. Just like it was new to me […]
Experimentation is important, if not essential, if we want to have successful high performing teams. It allows us to try things without needing months to review and phase in a new way of working. Instead encourage trying something different, reflect and start again. In theory, I really like it. In practice, it was difficult within […]
I’ve already talked about how we need to tap into unleashing our inner toddler by asking “why”. But what questions do we ask? Background Before getting into the guts of the RCA I like to go through the background. This is partly to act as a refresher for everyone as it may have been a […]
I’ve been meaning to write this for a while but after a really interesting conversation at TestBash, I decided to finally get something written down! In June 2023 I attended Testing Atelier X and it included a workshop by Marianne Duijst on sketchnoting. I’ve seen some very attractive looking sketchnotes from many people, including the […]
Earlier this year I wrote about my changing role and push to help improve working practices and support my teams in testing. In terms of my role, it is certainly coming together. Over the past few weeks I’ve been getting involved more and more with teams and helping teams reflect on quality. My big win […]